CHANGE TO PROCEDURE FOR BOOKING ROUTINE APPOINTMENTS
From 1st December 2018 Appointments may be booked as follows:-
- On-line from 6.00pm for the next working day
- By telephone from 9.00am
It will no longer be possible to book appointments in person at reception desk, this will end the unacceptable practice of having to queue outside in order to make an appointment.
Forms to register for online booking are available at reception.
If you have a problem which is medically urgent and cannot wait a receptionist will take your details and pass to a doctor - who may call you back.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Patients who fail to attend three appointments in a 12 month period may be removed from the practice list.